Yes, all products are sourced from certified distributors. We deal exclusively with genuine brands as listed on our website to ensure quality and authenticity.

Product images are for representation purposes and may differ slightly from the actual item.

Each product page includes detailed descriptions, compatibility information, extra information such as engine capacity, fitting position, and OEM part numbers, to help you confirm if the product fits your vehicle.

During checkout, you’ll be asked to enter your complete car details. If there’s any mismatch with the selected product, we will notify you. You can also contact us directly via email for personalized assistance.

Wholesale pricing may be available depending on the product category. Please contact us via email or whatsapp to discuss pricing and terms.

We are continuously expanding our inventory and may arrange OEM (Original Equipment Manufacturer) parts on request. Feel free to inquire with us about availability.

We accept a variety of payment methods approved by our payment gateway, including Credit and Debit Cards, Net Banking, UPI, and Digital Wallets. The available options will be clearly displayed at checkout for your convenience.

All prices and payments are processed in Indian Rupees (INR), unless otherwise specified.

Yes, all product prices include applicable GST and statutory taxes as per Indian law. Any additional charges, such as shipping fees, will be shown separately before you complete your purchase.

Yes, we offer Cash on Delivery as a payment option for your convenience. Please note that a nominal surcharge of 5–8% may be applied to COD orders to cover extra handling costs. This payment method allows you to pay in cash or using digital payment tools directly to the delivery executive upon receiving your order.

If your payment is deducted but the order is not confirmed, we typically initiate a refund to your original payment method within a few working days, depending on payment gateway and bank processing times.

Yes, you can use valid coupon codes during checkout as long as they meet the terms and have not expired. Simply enter the code in the designated field to avail the discount.

You can initiate a return within 10 calendar days from the date your order is delivered. Please note that some products may be marked as non-returnable or non-refundable, and these items cannot be returned.

• Products marked non-returnable/non-refundable are excluded.

• Items that are incompatible or incorrectly selected due to user error (e.g., wrong part for your vehicle).

• Products that have been used, installed, damaged, soiled, or are not in a resalable condition.

• Damages or defects not covered under the manufacturer's warranty.

You must report the damaged product within 2 calendar days of delivery. Please take clear photos or videos and email them to info@sparebros.com along with your Order ID. This 2-day reporting rule overrides the usual 10-day return window in such cases.

Send an email to info@sparebros.com with the subject “Return/Refund request” including:

1. Your Order ID

2. Reason for return or refund

3. Photos or videos if the product is damaged or incorrect

Return shipping costs may be deducted from your refund depending on the reason for return and company policy. Note that shipping and payment gateway fees are generally non-refundable.

Please securely re-pack the item in its original packaging with all included accessories. Sparebros may reject returns damaged during reverse transit due to inadequate packaging.

You might be asked to ship the product back yourself using a reliable, trackable courier service. Keep the shipment receipt as proof.

After the returned item passes the quality check at our facility, refunds are typically processed within 5 to 7 working days to the same payment method used for purchase. Processing times may vary depending on your bank or payment provider.

If your return claim is rejected, the product will be sent back to you only if you request it. You will be responsible for the shipping charges to return the product.

You may request order cancellation, though acceptance is at Sparebros’ discretion. If the order has not yet been processed or shipped, we will try to cancel it and refund you promptly. If the order has been shipped or is in transit, cancellation is typically not allowed and will be handled as a return.

Orders are typically shipped within 0 to 2 business days from the time of order confirmation, excluding Sundays and national holidays. If there are any delays due to stock shortages or external factors, we will notify you promptly.

Shipping fees vary based on the product and your delivery location. The exact shipping cost, which could be zero, will be displayed clearly before you complete your purchase.

Once your order is shipped, you will receive a tracking ID or link via email or whatsapp, allowing you to monitor your shipment in real-time.

Delivery usually takes between 2 to 10 days, depending on your location and courier services. The estimated delivery time will be communicated once your order is processed. Please note these are estimates and may vary due to unforeseen circumstances such as weather or courier delays.

While we are not responsible for issues caused by courier services such as theft or loss during transit, our support team is available to assist you in resolving such problems with the shipping provider.

Currently, we only ship within India. However, we are actively exploring options to offer international shipping in the future. Please contact us for the latest updates.